9. Focus On Reputation Management
All companies need to have a protocol about crisis management and online reputation management;
You don't have to wait until everything gets really bad, so a crisis plan is needed before the crisis has started.
10. Remember You Have No Control
It is important to remember that in the event of a situation in the company, it is practically impossible to control the leakage of information;
Conclusions
Every manager needs to gain the trust of employees;
Every company needs a crisis plan from the very beginning;
It is very important to say only the truth and the same for everyone;
It is important to acknowledge your mistakes and try to solve them with the help of others as well.
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