Keys to successful company:
Knowing what is important to the success of the business and staying focused can have a tremendous impact on your credibility as a company representative. Maybe it’s time for a farm inventory to see that everything that’s supposed to be in place is being properly utilized. If you have high feed prices, which we presently do, then your intensity should be on improving feed efficiency.
When service personnel do not address issues or problems in a timely manner, they risk destroying their credibility with the grower and value to the company. If you do not care enough about your growers business then you are in the wrong business!
“The more partners know, the more they’ll understand. The more they understand, the more they’ll care.”
The communication should be clear and concise yet positive whether it is written or spoken. Growers deserve the truth, but they also deserve to have the message delivered in a manner that is understandable and clearly addresses the issue at hand. Growers also deserve a service technician that works as a partner not as a policeman.…