Business Apology Letters / Prezentācija / ID: 328004

Autors: Anonīms autors (46)

Vērtējums:

Publicēts: 30.01.2020.

Valoda: Angļu

Līmenis: Vidusskolas

Literatūras saraksts: 5 vienības

Atsauces: Nav

Izvērst priekšskatu

SatursAizvērt

Nr.	Sadaļas nosaukums	Lpp.
	Basic information
	Main features
	Structure
	Tone and style
	Useful phrases
	Tips for writing an effective apology letter

Darba fragmentsAizvērt

Tips for writing an effective letter
The key – sincerity;
Apologise unconditionally;
Take responsibility. Offer a solution;
Be the bigger person – apologise.
Can offer an explanation - don’t confuse that with an excuse.

Conclusion
Write and send out immediately;
Short and to the point;
Apology – Explanation – Decision – Benefit – Thank you;
Tone has to be thought through.
…