Systems Management

I would recommend that we put specific goals on paper. Our department could be much more focused if we set measurable goals. Daft explains, "Without a shared vision that provides harmony and unity of mind, employee actions will not add to the whole. Without a strong vision, employees may fragment and move in different directions" (Daft, p. 565).
Our manager definitely has a "hierarchy overload". Her desk is piled with important things that need her approval, because she has not delegated more power to any one of us, we cannot take care of things for her. If a more horizontal approach were used, she would empower us to make our own decisions. We could handle our own scheduling issues and negotiations with other departments.
"By empowering employees who are closest to the products and customers, and by focusing and rewarding those employees based on team behavior and tough performance standards...significant gains in quality, productivity, financial performance, and customer satisfaction" (IBEX, p. 2) can be realized.
Finally, if our system could successfully become a true "learning organization", we could reach new levels of success. …