1.Specific Features of Financial Services Marketing
It has been suggested that there are two characteristics, which are specific for financial services marketing. The first one would be fiduciary responsibility and the second one is the two-way information flows.
1.1Fiduciary Responsibility
Fiduciary responsibility is one of the most important features within the financial sector. It has been described through Arthur Meidan as "the responsibility of any financial services organisation to guard the interests of its customers". This feature is very vital because if customers wont have the…