Internet Economy - Hotel "X"

The distribution system of Palace Hotel X is named hotel reservation system (HRS). The System is very simple and only based on room reservation not on tours and packages. The receptionist does all confirmations, invoices and contracts for Palace Hotel X by using Microsoft Office Word and Excel. A Challenge for Palace Hotel X reservation system could be leading Global Distribution System Amadeus system. „Amadeus Property Management System (PMS) - A suite of solutions to give you a single view of guest data for every room across multiple hotel properties covering front office, point of sale, inventory management, accounting, sales and banqueting.” (Amadeus IT, 2006 ). According to the Amadeus IT data - 6,700 properties are using Amadeus PMS technology. Palace Hotel X specified solution could gain competitive advantages. Benefits for consumers could be more accuracy, a better storage of relevant information; immediate confirmation of bookings, information on attractions and travel formalities. …