2.2 Combining use of the VSM and the SSM
1. Develop the SSM models from the point of view of the action researcher
2. Develop interview questions for a cross-section of relevant organization members
3. Obtain information to build the initial VSM of the organization
4. Develop SSM models and refine VSM based on interview transcripts
5. Use all of the above to feed into focus groups
6. Monitor and evaluate work.
3. Conclusion
VSM is designed to solve the problems of ill-structure organization; its solution is clear and definite. There are more organizational activities involved in the process of VSM. The holistic point view reflects on the whole VSM, in which there are more control, power and conflicts plus cultural, political and coercive aspects. SSM tends to be applied to solve the problems of organization in bad situation. Nevertheless, its solution is multiple and vague. SSM can identify more problems in a democratic way, in which more attention is drawn to human aspects. Therefore, we can make a conclusion that VSM and SSM complement to each other in solving the problems of organizational management.
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